Once a request for a tour or tour quote is received by Immanuel Tours, it is assigned to a Tour Operator, who’s responsibilities include working with you to provide you with the best suitable Israel tour itinerary to meet your group’s expectations. They will also provide you with a selection of hotels at the standard you expect and provide you with a detailed quote, which will include everything on the itinerary.
The tour operator will continue working with you throughout the tour planning stages, providing you with information and answers, organizing special visits, local contact or special needs for your group.
On arrival at Ben Gurion Airport in Israel, your tour operator will welcome you and introduce you to your guide and driver and answer any of your questions or concerns, if any will meet you. They will remain in contact with you throughout the tour; ensuring that everything runs smoothly, managing hotel check-ins and any special arrangements made.
If anything goes wrong, such as a tour participant falling ill or needing to return home due to an emergency, your tour operator will assist with providing the help needed, leaving you with the peace of mind to continue leading your group.
You will get to know your tour operator well and consider them a friend by the end of your journey as they attend your farewell dinner. Our tour operators’ jobs are very challenging, however they are also highly rewarding!