Immanuel Tours provided very personalized service to us. Two of our group flew in from Egypt ahead of the others by about 8 hours. The two were settled into the hotel, picked up by car by Susan herself and driven to the airport to meet the rest of the incoming group and ride the bus back to the hotel as a group. No extra charge, ''just part of it'' they told us. There were six employees on hand to meet us at the airport to make sure everything went smoothly.
I could continue, but this email cannot do justice to the service and accommodations Immanuel Tours provided us. I guess the strongest statement I can make is that we are returning with another group this coming year. The thought of using someone else has not even crossed our minds. These people took care of business, and became our friends in the process.
Greg and Katie Holloway
Our first experience with Immanuel Tours was over 10 years ago in 2006. We have been using them ever since and can say the service level has never wavered. They offer impeccable customer service, with such personal attention given to every detail. We consider them not just our tour company but they have become our Israeli family. We have been so blessed through them and highly recommend them.
I must tell you I give both Immanuel Tours and Mordi my highest recommendation – Donna and I had an amazing trip. The personal service, hotels, attention to detail and most of all the flexibility of Mordi (he learned I like frozen coffees – so there was always a stop somewhere) to change up the itinerary when timing/location deemed necessary.
Now a special word about Mordi – his knowledge and passion for Israel is so evident in his spirit it is a joy to spend time with him. He has a great sense of humor (which I’m sure he needed with us) and loved sharing his Jewish faith and Israeli heritage during our unending questions.
Yoav – a note of thanks for all your help with our pilgrimage – I know you did all the legwork for the sites, hotels and details. It was flawless and we appreciate all your hard work. You’re the best!
Again, thank you Immanuel Tours – it was a life changing experience and you made it happen.
Next year, in Jerusalem!
My first pilgrimage to The Promised Land was with Immanuel Tours and the entire trip exceeded my expectations. I liked it so much that my husband and I signed up for another tour the following year and took 5 family members with us! Okay, so if that wasn’t enough we signed up again this year and took 4 more friends! Yes, that is three years in a row!
When I go back to Israel, I will only travel with Immanuel Tours. Outstanding guides, exceptional drivers, and first rate service. Immanuel Tours is truly excited to be a part of your incredible, experience in the Holy Land and care about every little detail.
Thank you so much for a very well organized tour/pilgrimage to the Holy Land. Our guide, Asher, and our driver, David, were very nice & they were so great. Very knowledgeable too! It was a wonderful experience. We hope to visit the Holy Land again with Immanuel Tours.